Privacy Policy

1. Who We Are

Aussie Tech Repair is a family-owned mobile device repair business operated by Aaron and Giovanna, based in Anadarko, Oklahoma. We repair smartphones, tablets, laptops, and PCs across Central Oklahoma and the OKC metro area.

Contact us at: contact@aussietechrepair.com or call 323-378-7300.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, phone number, and email address when you submit a contact form, book a repair, or create an account.
• Device information — make, model, and description of the fault you provide when requesting a repair.
• Address information — your pickup or service address when scheduling an on-site or pickup repair.
• Usage data — basic page analytics if analytics tools are enabled (such as page views and referral sources). No advertising trackers are used.
• Communications — messages sent through our contact form or booking system.

3. How We Use Your Information

Your information is used solely to:

• Communicate with you about your repair enquiry or booking.
• Schedule and complete your device repair.
• Send you a quote, receipt, or follow-up regarding your service.
• Improve our website and service based on usage patterns.

We do not sell, trade, or share your personal information with third parties for marketing purposes.

4. Data Storage and Security

Your data is stored securely. We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. Repair records are retained for business and warranty purposes and are not retained longer than necessary.

5. Cookies

This website may use essential cookies to operate core features (such as keeping you logged in to your account). We do not currently use advertising cookies or cross-site tracking cookies. If analytics are enabled, cookies may be used to collect anonymized traffic data.

6. Third-Party Services

Our website is hosted on DreamHost. Repair bookings and payments may be processed through third-party platforms. These services have their own privacy policies, which we encourage you to review.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your personal data (where no legal obligation requires us to retain it).

To exercise any of these rights, email us at contact@aussietechrepair.com.

8. Children

Our services are not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects when changes were last made. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this policy? Reach us at contact@aussietechrepair.com or call 323-378-7300.